Case Study: Heat Pump Repair in Potomac Falls, VA

November 12, 2024by PROElectric

A homeowner in Potomac Falls, VA, called PRO Electric plus HVAC when their heat pump began acting up.

The system was not heating efficiently, and they noticed it was having difficulty maintaining an indoor temperature.

Heat Pump Failure Challenge for Potomac Falls Resident:

  • The heat pump was underperforming and not heating.

  • Potential electrical issues were suspected due to the system’s behavior.

  • Ensuring the repair was timely to prevent discomfort during colder weather.

HVAC Solution:

Our certified technicians conducted a thorough assessment of the heat pump system.

We identified that the capacitor and the defrost board were faulty and needed replacement. Here’s what we did:

  1. Replaced the Heat Pump Capacitor:

    • The capacitor no longer held a charge, affecting the motor’s ability to start and run efficiently.
    • We installed a new, high-quality capacitor to restore optimal function.
  2. Replaced the Defrost Board:

    • The defrost board was malfunctioning, causing the system to freeze and reduce efficiency.
    • A new defrost board was installed to ensure proper defrost cycles and prevent future freezing issues.
  3. Checked the Refrigerant Charge Level:

    • We verified the refrigerant levels to ensure they were within manufacturer specifications.
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    • I adjusted the refrigerant charge as needed for optimal performance.

Heat Pump Repair Results for Potomac Falls Homeowner:

  • Restored the heat pump to full operational efficiency.
  • It improved indoor comfort with consistent heating.
  • Increased energy efficiency, potentially lowering future energy bills.
  • Extended the lifespan of the heat pump by addressing critical components.

Client Feedback:

The homeowner was delighted with the prompt and professional service.

They appreciated our clear communication and the practical solutions provided.

They were confident with their heating system back for the winter months.

At PRO Electric plus HVAC, we offer quality heating and cooling solutions.

Those who have questions regarding your HVAC system can contact us for a free consultation.

Servicing Fairfax, Loudoun, Arlington, and Prince William CountiesWE ARE MASTER ELECTRICIANS & HVAC TECHNICIANS

Why settle for LESS when you can have the BEST for your Electrical, Heating, Ventilation, and Cooling needs? At PRO Electric plus HVAC, we follow Virginia’s code with no shortcuts, ensuring your safety. We’ve got you covered! Financing is available upon request. For 12 months, you can get 0% interest.
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PRO Electric LLC dba PRO Electric plus HVAC

Website Design by HILARTECH, LLC | © All Rights Reserved

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