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A SIMPLE GUIDE FORTroubleshooting
Power Failures

Fairfax, Loudoun, Arlington, and Prince William Counties.

Troubleshooting Power Failures

Step: 1

Initial Look

Check Lights and Appliances: Determine if the power failure impacts the entire house or just some lighting or appliances.
Try Different Outlets: Check the issue is localized by plugging in a small appliance or lamp into different outlets.

Step: 2

Check for a Localized Issue

Check Circuit Breakers: Look for any tripped breakers in your electric panel. A tripped breaker will be in the off position or in between. Flip it all of the way to off and back to ON.
Examine Fuses: Check for blown fuses in case your house has a fuse box rather than circuit breakers. A blown fuse could be discolored or have a broken metal filament.

Step: 3

Check with Neighbors

Verify External Power Failure: In the event you can not locate an issue inside, ask neighbors if they’re losing power too. This can tell you if the issue is in your house or a bigger electrical grid issue with Domion Power.

Step: 4

Investigate GFCI Outlets

Reset GFCI Outlets: Ground Fault Circuit Interrupter (GFCI) outlets stop electric shock. They can trip and cut off power. Find GFCI outlets in bathrooms, kitchens along with other wet areas and press the reset button on each.

Step: 5

Evaluate Main Power Switch

Main Power Switch: Check your primary electrical switch in your electric panel if the entire house is without power. Be sure it is in the “on” position. This switch might trip and cut power to the entire home at times.

Step: 6

Report and Wait if It’s an External Issue

Contact Domion Power: In case you believe the outage is outside your house, phone your electric company. They can offer details about the outage scope and estimated restoration time.

Step: 7

Use Power Safely

Unplug Appliances: Unplug very sensitive electronics and appliances to stay away from harm from power surges after electricity is restored. Keep one light on to see when power returns.
Use Flashlights rather than Candles: Use flashlights rather than candles to avoid a fire danger for illumination.

Step: 8

Consult a Professional

Hire an Electrician: In case you believe the issue is with your house’s internal wiring or electric system and haven’t been able to solve it, you need to call an electrician. They can diagnose and fix home electrical issues safely.

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WARNING

Safety Precautions

Never Touch Exposed Wires: Always prioritize safety by avoiding contact with exposed wires or attempting DIY repairs if unsure.
Water and Electricity: Be extra cautious in areas where water is present. Do not attempt electrical repairs in wet areas.

By following these steps, you can systematically troubleshoot power failures in your home, potentially identifying simple issues you can resolve yourself or determining when professional help is needed. Always prioritize safety, and don’t hesitate to contact our professionals.

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